Rocket.Chat hosting

Let us host Rocket.Chat for you in the cloud, so you can focus on your business!

Hosted in the EU πŸ‡ͺπŸ‡Ί - Fully managed & up to date - Private & secure

Rocket.Chat Communications platform Rocket.Chat screenshot

Rocket.Chat Communications platform

46,249 GitHub stars

Rocket.Chat stands out as a secure and customizable open-source platform for all your communication needs. Whether you're a small team or a large enterprise, Rocket.Chat ensures you have full control over your data and conversations with robust privacy and seamless integration across devices and platforms.

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Managed Rocket.Chat pricing

We offer a 14 day free trial and 100% money back guarantee

Standard

€49 / month

Hosting
  • Private instance
  • Hosted in Amsterdam (EU)
  • Always up to date
  • 24/7 monitoring and logging
  • Redundant backups
  • Automatic backup export
  • Custom domain with SSL
Resources
  • 1 CPU & 2GB memory
  • 25GB storage
Support
  • Email support
  • Initial data migration
  • Standard SLA included
Start free trial

Premium

€99 / month

Hosting
  • Private instance
  • Hosted in Amsterdam (EU)
  • Always up to date
  • 24/7 monitoring and logging
  • Redundant backups
  • Automatic backup export
  • Custom domain with SSL
Resources
  • 2 CPU & 4GB memory
  • 100GB storage
Support
  • Live chat support
  • Initial data migration
  • Standard SLA included
Extras
  • Single Sign-On integrations
  • Custom plugins
Start free trial

Custom

starts at €199 / month

Hosting
  • Private instance
  • Hosted in Amsterdam (EU)
  • Always up to date
  • 24/7 monitoring and logging
  • Redundant backups
  • Automatic backup export
  • Custom domain with SSL
Resources
  • 3 CPU & 6GB memory
  • 200GB storage
Support
  • Phone support
  • Initial data migration
  • Standard SLA included
Extras
  • Single Sign-On integrations
  • Faster premium hardware
  • Custom plugins
  • Private networking
  • Your own cloud platform (BYOC)
  • Extra requirements
Contact us

Add-ons

Extra 1 CPU & 2GB memory 25 EUR per month
Extra 100GB storage (files, database, logs and backups) 25 EUR per month
Private networking, your own IP address or tunnels 25 EUR per month
Premium SLA: 99.95% uptime, 4-hour P1 response, 14 days of backups 99 EUR per month
Enterprise SLA: 99.99% uptime (multiple replicas), 2-hour P1 response 24/7, 30 days of backups 499 EUR per month

Annual Get 2 months for free, 17% discount on a yearly plan!

Monthly plans can be cancelled at any time, no commitment.

Three ways to run Rocket.Chat

What you do yourself, and what we do for you.

Self Vendor Stellar Hosted
Patches and upgrades You install them The vendor We install them, tested, with security patches within 1 business day
Isolation Your own server An account in a shared installation Your own installation
Where your data lives Depends on the host Depends on the vendor, often the US Amsterdam (EU)
Uptime guarantee For the server, not the app Often only on enterprise plans Included: 99.9% on the app, with compensation
Backups Yours to set up and test Managed by the vendor Daily and off-site, synced to your own storage on request
Monitoring Yours to set up The vendor 24/7, with logs kept 365 days
Support Server support only The vendor's support desk Email, chat or phone, by plan
Pricing Per server, plus your time Usually per user Flat, with unlimited users
Moving in You migrate Import tools, if the vendor has them We migrate your data
Leaving Already yours, on your server Export depends on the vendor Full export, no lock-in

The future is open source

Our service and open source software is trusted by international brands

Rocket.Chat for Enterprise

Join the movement of large enterprises using Rocket.Chat

Enterprise grade platform

  • Highest security standards; SOC 2 Type II
  • Full compliance; ISO 27001, GDPR
  • Multiple cloud providers & regions; GCP, AWS, Azure, OVH, Scaleway, UpCloud
  • Dedicated SLA 99.99% & 24/7/365 support
  • Discounts for 2+ year commitments, 5% (2 years), 10% (3 years), 15% (4 years) and 20% (5 years)
  • Option to run on your on-premise infrastructure
  • Professional services and data migrations
  • Dedicated account manager
  • Bugs & feature requests actively shared with vendor
starts at € 1000 / month

Bastiaan

Founder

Get in touch for a quote based on your requirements!

Explore the platform

Hosted Rocket.Chat benefits

The benefits of us managing your Rocket.Chat hosting

Save time

Save a lot of valuable time for yourself and your teams in order to focus on your business.

Fully managed

We keep your dedicated Rocket.Chat instance up-to-date and always up and running.

Private & secure

You will get a private Rocket.Chat instance with the latest security patches and secure https connections with automatically renewed SSL certificates.


Europe + US

Choose your Rocket.Chat hosting location in

The Netherlands Germany San Fransisco

Backups

Your Rocket.Chat is backed up daily, stored on redundant off-site locations and shared with you. (no vendor lock-in)

Support

We provide help center articles, email and live chat support. And we can help with migrations!

Reviews

"We're very thankful for the good support and fast, reliable hosting" - BookStack

A Ochsenfahrt - CCO - Rehago

"We can now utilize open source software in our company without worrying about updates and backups" -

PJ Blaakmeer - CTO - Elgentos

Frequently asked questions

Feel free to contact us to get your questions answered!

Technical

Do I get a dedicated Rocket.Chat installation?

Yes! You get a dedicated private Rocket.Chat instance which is only limited by its own resources (fair use policy).

Is my data separated from other customers?

Yes. Your Rocket.Chat runs as its own installation, with its own storage, its own database and database user, and its own credentials. On Standard and Premium, the servers, the load balancer and the database server are shared with other customers. Custom runs on dedicated VMs.

Why not run Rocket.Chat on a cheap VPS?

Someone still has to run it. On a VPS you install the patches and upgrades, check that backups restore, watch Rocket.Chat and handle outages yourself, and the VPS uptime guarantee covers the server, not Rocket.Chat. We do all of that, with daily off-site backups and a 99.9% SLA on Rocket.Chat itself. Already running it on a VPS? We move it for you.

What is the Rocket.Chat version?

Latest. We always provide the latest stable Rocket.Chat version, so you can get access to the last features offered by Rocket.Chat and unleash its real power.

Is there a user limit?

No. There isn't a limit on the number of users, you have your own dedicated Rocket.Chat instance which is limited by it's resources.

Can I use my own domain name with Rocket.Chat?

Yes.You can use a custom domain, we also provide a free stellarhosted.com domain name.

Is the Rocket.Chat administration panel accessible?

Yes. You have complete access to the administration panel, without any limitation and you are free to configure and personalize it as you need.

Can I access my backups?

Yes. We can share (sync) all your backups with you, we also believe in open source and not in vendor lock-ins.


Administration

Do I keep my data after the trial?

Yes. Keep using your instance including data by subscribing to a monthly or annual plan.

Is there a setup fee?

No. There are no setup fees on any of our plans.

Do I need to enter my payment details to sign up?

No. You can sign up and use Rocket.Chat for 14 days without entering your payment details. At the end of your trial, you will need to pick a plan and enter your payment details.

Can I cancel my account at any time?

Yes. If you ever decide that Stellar Hosted isn’t the best Rocket.Chat hosting platform for your business, simply cancel your account.

How long are your contracts?

Monthly. All plans are month to month unless you sign up for an annual plan.

Do you offer any discounted plans?

Yes. We offer a 17% discount on yearly plans, when they are paid upfront.

Can I change my plan later on?

Yes. You can upgrade or downgrade your plan at any time.

Do you apply VAT to your prices?

Yes. All prices shown are VAT excluded. Tax for each country is calculated during checkout by Paddle Payment Gateway based on you country and/or VAT number.

Managed Mattermost hosting Rocket.Chat Communications platform
Mattermost

Messaging Software Mattermost is a flexible, open source messaging platform that enables secure team collaboration

Rocket.Chat is an open source alternative for Microsoft Teams and Slack